Hello!
I’m from Russia and I ran into the problem of getting an access to the app (it dosn’s work either on the website, or on the mobile phone).
I tried to use different VPN apps - once it worked, but then it suddenly stopped working at all.
Although I changed a VPN app, it still doesn’t work.
I wonder if other russian users managed to solve this problem.
If yes, could you please help me?
Thanks!
Sorry you’re experiencing issues from Russia. I hope someone can help you out 
1 Like
Thank you for support!
I hope too 
Hey @xiaosasha we’re still looking into the best ways of fixing this issue, but we do have a bit more concrete information now. It does appear that our server IP address is being blocked in Russia for some reason.
https://isitblockedinrussia.com/?host=https%3A%2F%2Fapi.skritter.com
We are looking at ways of getting around this and will certainly update when we can.
Hello!
Thank you for your information.
That’s a pity((
I hope there are some ways of getting around it 
Just in case isitblockedinrussia.com is blocked in Russia, here’s a screenshot:
probably one of those addresses that got blocked during their failed attempt to ban Telegram messenger