I’m using the iOS app version 3.13.3. I use it for hours every day. In recent days I’ve seen an increasing number of characters with no simplified version. I’m studying simplified, so this is a big problem! For example, I was just quizzed on 涂 but the app displayed the traditional version. The simplified version of that character does appear in the my words list, but when I click on it, on the details screen, both writings are the traditional form. This is a big problem, and I’m seeing it more frequently.
I also see the writing pad get tiny and unusable. This often happens after I edit the mnemonic for a card. I have to restart the app to fix.
Finally, if I spend x lot of time writing or editing mnemonics, the autocorrect stops working.
Hey, sorry you’re having those issues. Try refreshing local data. If you’re still experiencing issues, the best way to get account-specific support is to reach at team@skritter.com.
Thanks for your reply. Refreshing local data did solve the problem with traditional characters replacing simplified. But it did not solve the other two issues — writing pad becoming tiny, and autocorrect stopping. Any fix for these in the works?
No canvas changes are a part of the next update and we’re not receiving any reports of any canvas issues. Reach out to us at team@skritter.com with info about what device and client version you’re using and we’ll be able to look into your account deeper!