Hello Skritter team;
I shared my feedback about the iOS app before via email; there hasn’t been much activity in beta since, so I thought I’d share it here as well in more detailed manner. My initial email feedback was very critical and I still very much agree with this opinion by Zyst: “it does feel like quite a severe quality impact from the previous application”. I know that you are trying to do your best, but honestly I have to say I don’t think this is going in the right direction.
To put it bluntly, in my opinion the 3.0.2 app UX level is disastrous, putting it years behind the current native iOS app (and decades behind modern iOS apps). It might sound rough and unfair, so I compiled a list of issues for you to see the scope of the problem. However, I’d like to state that this probably is not as much any particular issue (that would be easy to fix), but the entire approach (having a non-native app which is a total rewrite).
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UI is extremely unresponsive (and I am testing it on iPhone8!). There’s not even feedback on pressing a button, and there’s noticeable delay on any UI action (even on the trivial login screen). There are no transition animations. There’s no expected elasticity on scrollviews. In short it doesn’t feel like a working iOS UI at all.
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UI does not follow any reasonable platform good practice. On back button, you have to press the chevron and not the button label. Email field does not switch to email keyboard. Username field has incorrect capitalization. Opening keyboard covers UI. When closing keyboard UI breaks for a moment. You can’t slide keyboard. Standard gestures (e.g. slide back) do not work.
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On main screen of iOS app, there’s reference to Play Store. Asking user to rate the app right on startup is a very bad idea too.
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Scrollview on dashboard basically doesn’t work. It stop immediately when pulling the finger.
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UI in settings (checkboxes, comboboxes, toggles) is non-native, too small, difficult and puzzling to use. Scroll is broken too.
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Going into study, there’s “updating cache” message for 4-5 seconds.
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In study mode, there’s no sound or haptic feedback, no animations. The button to reveal mnemonic is way too small. Familiar gestures do not work. There’s unnecessary clutter in the UI.
It’s hard to put it in words, but the entire experience just doesn’t feel right. As a developer I’m very surprised that (on iOS, I don’t know what is current status of Android app) you are redeveloping the app in HTML instead of tweaking current native app, which is light years ahead of this beta in every aspect.
Hope this helps,
Janusz