Website and mobile app deck progress indicators are not in-sync at the moment (see below), but you shouldn’t lose any of the items during a refresh/reinstall. I just looked at your account online, and I see progress on the Words page, which is a good sign that things are saving.
Give it a go, and if you’re still running into issues please send email@example.com an email so we can look into your account in more detail and get the bottom of the issues.
Thanks in advance!
The new mobile app is using a new API endpoint, which allows you to study any item from any deck section in any order. Unfortunately, this means that the website and previous apps might not display progress automatically at the moment
New items have been added, and overall study progress is recorded, however, the decklist level stats are going to appear a little off until we can make some changes to how the website processes this information. Our dev team does have a plan of attack for this, and once deployed it should update website progress to match what you’re seeing on the mobile app.
In the meantime, there is a “hack” you can do, which will update things on the website if you’re interested, but I would only recommend doing it on decks you’ve completed to 100%, or on decks that you don’t mind automatically adding a few items to your review queue from.
- Go to a deck you’ve completed (or made progress on) on skritter.com and press the “Study Now” button
- After the deck loads up click the plus button to add items.
- The server will search the deck for new items to add, and eventually either fail or add a brand-new item. “Fail” here means that the deck will now be marked 100% complete.