Hello Skritter team. I just started a 7-day free trial. I’ve been learning Chinese for almost a year using a course and a flashcard program associated with that course. I’m dissatisfied with that flashcard program and want to migrate to Skritter. However, I’m running into some issues. These issues must be common for new users who aren’t coming in with zero Chinese knowledge, so a good solution could help Skritter gain and retain users.
First, I’ve found that there are premade decks on Skritter that contain the characters and words I already learned in my course. That’s great! I’ve added these decks to my account. I want to tell Skritter that I already know all the characters and words in these decks pretty well, so it can skip the learning mode and start me with a fairly large time gap between reviews. (While I can’t export card-by-card memory retention data from my old flashcard program, starting all the cards in the decks I already know with, say, a two-month gap before they next come up for review would be reasonable.) I don’t want to ban them all because there might be some in there that I could forget, so I’d prefer to have them in my queue but starting with a long time gap between reviews.
But I’ve not even seen an option to add all the characters and words in a deck to my list of learned characters and words. Both the Skritter website and Android app seem to require me to “learn” the cards one by one, clicking at least twice for every card, which would be unpleasant to do for thousands of cards that I already know.
I’ve seen and tested the “rejuvenate” option. This can be applied to a whole deck, but it’s not clear how it’s working. At first, it doesn’t seem to add any cards to my learned words list. It only seems to tell Skritter that I am familiar with the cards from that deck that are already in my learned words list. Then it fills in the circle next to these words to indicate stronger knowledge, but it doesn’t show what time gap it will give me before the next review of a word in a deck I’ve rejuvenated. And I thought Skritter prevents duplicate cards (unlike Anki) by having only one master entry per word no matter how many decks it appears in - so why does a character I already have marked as learned from some other deck not already show as having been learned in any new decks that contain the word? In other words, it seems like “rejuvenate” exists to solve a problem that shouldn’t be possible in the first place, since there shouldn’t be two different learning statuses attached to the same word where it appears in different decks.
When I checked back after typing up most of this post, I found that Skritter had marked about the first 56% of the characters and words in the deck with filled-in circles. That’s closer to what I wanted, but it happened only after a delay where I went to write this post, and it only added the first 56% of the characters and words from the deck, when I wanted it to add all of them.
The newly added words from rejuvenating do appear in my word list (good), but on the “stats” tab for one of those words, it just says “new” and I don’t see how to see the gap before the next review, so I don’t know what level of assumed familiarity with the characters and words is provided by rejuvenating.
Separately, I tried adding a deck not associated with the course I was taking. I learned some words from that deck inside Skritter. I was doing this to test Skritter as part of my 7-day trial, not intending to make those few words a part of my study routine yet. So I deleted the deck and selected the option confirming Skritter should remove this deck and all its words and my progress on those words from my account. This mostly seemed to work, but one of the learned words is still hanging around in my “My Words” list, even though it appears in zero decks associated with my account. (It is an uncommon, 4-character word. I’m certain it isn’t in any of the decks still associated with my account.) The main thing that makes this word different from the ones Skritter successfully removed from my word list is that I had previously tested banning and unbanning a word using this word, so maybe banning and unbanning it got it stuck to my account somehow. I don’t see any way to manually remove it from my “My Words” list.
Basically, to sum up, I feel like I’m hitting multiple bugs when trying to do simple things, and I don’t understand how Skritter expects the onboarding process to go for a learner who comes in with some pre-existing knowledge. How do I do things like mark a whole deck as learned and add all its words and characters to my word list? How do I set all of them so they have a long gap between reviews? Can I see what that gap is or customize it? Or if I’m not supposed to do that, what is Skritter’s philosophy for how to start using the tool when you come in knowing some Chinese?
And is there any way to remove that lingering word from my word list that isn’t associated with any deck linked to my account? I could do a total account data wipe now because I’m not invested in Skritter yet, but if a similar problem were to come up after I’ve been using Skritter for a while, wiping all data wouldn’t be a viable option for fixing issues like this.
I really want to switch to Skritter because I really dislike the flashcard program I was using, and I like many of Skritter’s features. But I’m struggling to understand how to get the system set up to better represent my pre-existing knowledge.