Just as the topic says: Can’t use the app or website for Skritter 2.0, starting yesterday evening.
Skritter 1.0 works. I’ve tried uninstalling the app, logging out, etc, but since the website also has the same issue, I’m assuming the issue is on your end.
Please let me know when you expect this to resolve. Thanks!
We just returned from being away attending an event, which is not meant as an excuse, however I thought I should explain why there was a gap in communication. In the meantime while the devs are looking into this, I’ve added an extra month to your subscription which I hope offsets at least some of the inconvenience.
So I think I have determined the source of the bug. Every time the phrase 想得美 comes up for review, it causes both Skritter 2.0 and 1.0 to crash, and be unable to access the study screen.
I was able to study again, but then 想得美 came up again, the app crashed, and I can no longer study. I have banned the word, but I am still not able to access the study screen.