Strange syncing issues


This is my first post, i’ve been using Skritter for a few years now and it’s been extremely helpful!
Sadly in the past few days, i’ve had some strange issues:

  • when i learn a new character, it sometimes shows up as learned (green circle) for a few seconds until disappearing
  • for whatever reason, my 250ish streak was demoted to 73
    The first one is the most concerning, the second is just annoying and i’ll live with it.
    I’ve tried resetting local data and syncing a few times to fix the second issue, and i suspect that it was the cause of the second issue…
    Thanks in advance!

Hi Eloi,

These are most likely account-specific issues. Can you reach out to us at so that we can discuss it via email? Thanks in advance!