Stuck at "preparing study"

Both on my phone and my computer. Tried logging out and logging in, tried deleting cache. Still does not work

I’m running into the same thing when testing this with your account. I’ve opened a ticket so the devs can look into this and will let you know when we have an update! Sorry for the inconvenience in the meantime.

Thanks!

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This should be working now! Had you recently reset your account, and if so do you remember if it was on the legacy website?

Yes, now it works, thanks! I did reset my account last week and I did it on the skritter.com page. Dunno if that is the legacy site or not :slight_smile:

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