Stuck at “preparing study”

Japanese
1

I re-enabled my account after a long hiatus. First day worked great. 2nd day it just hangs. I noticed an error in “Inspect”.

Uncaught (in promise) TypeError: Cannot read properties of undefined (reading ‘character’)
at constructor.render (application.js:8:26671)

offending code: this.prompt.review.character.getUserShape()

Browser cannot find “character”. The error is uncaught so it just hangs.

Please help

2

Follow up: I unchecked “writing” in study settings, and now it works.

I would like to practice writing though :slight_smile:

3

Thanks for reaching out, and apologies for the delayed response! Can you please contact us at team@skritter.com so that we can get this issue resolved for you?