Recently, I’ve started using Skritter for iOs at work in addition to using the Android app on my commute and elsewhere. Quite often I find that words I study in the morning on the way to work show up again later in the day in my iOs queue in the exact same order, even if I answered/marked them correct. Shutting down the app and reopening it to let it sync to the server doesn’t change the queue. \
About how long do I need to wait after shutting down one app until the progress is reflected in the other? I want to say it can be more than an hour sometimes, but I’m not really sure.
We’ve been working on debugging some issues with performance and syncing the past week for some users. One debugging step to try beforehand would be doing a fresh log in as we had a bug in a build (version 3.10.8) last which was causing some issue but we quickly patched it.
@hz we got your email and will look in to your account shortly and reply to that email when we have more information.
I was able to get the devices synced after logging out and back in on both, but I’m finding that a lot of entries I’ve edited and/or added mnemonics to consistently lose my changes and revert to defaults, although I think this may be happening on the iPad mostly.
I’m using both the Android app and the iPad app, and I’m encountering the same issue. Just today, I had to review the same set of 98 cards twice, because of a syncing issue. This has happened several times already.
Are you going to fix this?
Hi, this sounds like it might be an account-related issue. Send us an email at team@skritter.com and we’ll be able to get into specifics with you about it!